In order to support you and your customers, we offer a full after sales customer support service. This will allow you to concentrate on sales and not worry about any issues a customer might have.
Inside each package your customers will find:
What sort of help is available?
- Delivery Department
We book the delivery day with your customer
We provide an estimated time of arrival
- Technical Support
We will assist customers over the phone and help them to install our products and accessories as much as possible. However, they will be required to have some basic DIY experience before they can start to assemble any of our products.
- Spare parts
We will assist your customer over the whole process in case they require any spare parts
Please note: We do not disclose any details to your customers regarding your account with us or the prices we charge you or you charge them. We ONLY provide support for our products.
Our customer support opening hours are:
REGISTER FOR AN ACCOUNT TODAY
Monday – Friday 8:00 AM – 8:00 PM
Saturday 10:00 AM – 12:00 PM